Sending reminders to non-respondents

Those gentle nudges that go a long way!

You can increase the participation rate by sending reminders to raters who have yet to complete their reviews.

Step 1: Click on Manage Feedback sessions

Step 2: Scroll down until you see Review Communications

Step 3: Tick the box(es) that you would want to send reminders for

Step 4: Click Send

You can see a list of past reminders by going to Records.

For any questions, send an email to our responsive support team at We're here to assist you every step of the way!