Changes made to our product throughout 2023
7th December 2023 Release
QR code implemented on Forget Password Email
- To allow easy access for clients when they're resetting their password, we've added a QR code to the forget password email
18th July 2023 Release
Enhancing user experience across the product
Search implemented for Permissions Page on Grow- We've implemented search on the grow permissions page to help admins quickly identify whom they would like to grant permissions to
Update made to compare segment exports
- Compare Segments (Favourable Score) excel export - The export has been updated to reflect "-" instead of 0% when favourable score when the confidentiality threshold is not met
Implemented error message on employee list
- We've enhanced our error messaging to give users a better idea of what error they are facing when they're trying to send out invites to our platform from the employee list
12th July 2023 Release
Text change on onboarding survey welcome page.
- Minor text change has been applied to the welcome page for onboarding surveys.
- "Your feedback will be analysed securely and confidentially." has been updated to "Your feedback will be analysed securely."
Q3 2023
8th July 2023 Release
Dashboard Updates - Ongoing
- Custom dashboards for Pulse have been released to all customers - Please approach our customer success team for more details
- Dashboards with a new interface for customers up to 1.5k employees have also been released. We will be rolling out the new dashboard to the rest of the customers in the upcoming months.
Q2 2023
25th April 2023 Release
Employee List Updates
- Customers can now integrate their HRIS system with EngageRocket's platform. With the integration, any updates done on the customer's HRIS will automatically sync to EngageRocket's employee list.
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Customers that are interested in this integration can now reach out to their respective CSMs or support@engagerocket.co for more information.
Q1 2023
March 21st 2023 Release
Belong Updates (Pulse and Onboarding)
- Survey Answering Page - Display translated text for default messages and buttons
- Translated text will be displayed (for buttons and default text) on the survey answering page based on the language selected by the user.
- This only applies to the default languages available on our platform.
- This excludes welcome and thank you messages.
March 21st 2023 Release
Belong Updates (Pulse and Onboarding)
- Recipient Page : Increased attribute filters
- Attribute filters on the recipient page (when selecting recipients for a survey) have been increased from 2 to 6.
January 16th 2023 Release
Belong Updates (Pulse)- Topic Analysis: Multi-topics enabled
- Our model will now return more than 1 topic for open-ended questions, to help customers identify open-ended answers that span across different topics.
- Sentiment Analysis: New sentiment introduced
- Mixed sentiment is introduced
- Impact analysis : New algorithm introduced
- With the new algorithm, we will only display impact analysis when there is at least 60 responses
For any questions, send an email to our responsive support team at support@engagerocket.co We're here to assist you every step of the way!