Deciding who is in charge!
EngageRocket Belong module services 3 types of users. Company administrators, managers, employees. In the eyes of EngageRocket, company admins are in charge. So if you are one, reading this guide, kudos to you in leading the efforts to raise the engagement in your company!
The difference between the 3 groups of users are:
Only company admin and people managers get access to dashboards via app.engagerocket.co, while employees will receive invites and reminders to participate in surveys.
Only company admin gets access to the survey admin panel which allows them to create/edit/delete surveys, communications and employee details. Essentially, the company admin will be able to Manage Employees, Setup Surveys, Create Custom Reports and Manage Dashboard Permissions.
Company admin gets additional analytical tool called Driver Impact Analysis which runs a regression analysis on the company-wide response and measures the level of impact a driver has on employee advocacy.
ADDING ANOTHER COMPANY ADMIN
Note: Do note that each subscription has a limited number of complimentary administrator seats. Do check the number of seats assigned in your subscription as each additional admin will incur an extra charge.
Need support from your colleagues? Sure thing!
Under Employees > Employees list, find your colleague's record. You may do this simply by searching for your colleague's email using the search-bar function.
Once you have found your colleague's record and check the box, click on Edit. In the right pop-up panel, scroll to the bottom and check This employee is an admin and hit Done!
Once you have assigned the administrator role to your colleague, click on Invite to log in to notify your colleague with an email for his/her account set-up. Here is an example of the email.
For any questions, send an email to our responsive support team at email@example.com We're here to assist you every step of the way!