Survey Administration FAQs
Everything you need to know to complete your Survey with confidence.
We understand that participating in an Employee Engagement Survey may come with questions. This guide covers common administration-related queries to help ensure a smooth and confident survey experience.
Below you’ll find answers to commonly asked questions to help you navigate the Employee Engagement Survey with confidence.
| Questions | Answer |
| Whom can I approach about general questions related to the Employee Engagement Survey? | You may contact your HR team or survey coordinator with any general questions about the survey and its purpose. For technical or IT-related concerns, please reach out to our helpdesk at support@engagerocket.co |
| I deleted my survey invitation link. What should I do? | Each participant receives a unique survey link to ensure the integrity of responses. If you’ve accidentally deleted your invitation, please contact support@engagerocket.co for assistance. |
| Can I forward my survey invitation link to another participant? | No. Your survey link is unique to you. Sharing it means someone else would be submitting responses on your behalf. If you encounter any issues, please contact support@engagerocket.co |
| Do I need to complete the survey in one sitting? | While we recommend completing the survey in one session, your responses will be saved if you leave partway through, as long as you return using the same device and browser. |
| Can I edit my responses after submitting the survey? | Once submitted, responses cannot be changed. If you need to reset your submission for any reason, please contact support@engagerocket.co for help. |
We’re Here to Support You
Your feedback matters. If you experience any technical issues or need assistance during the survey process, please don’t hesitate to reach out to support@engagerocket.co We’re committed to making your experience as smooth and secure as possible.