Employee feedback becomes powerful when leaders know where to focus and what to do next.
Action Suggestions in the ACT Module are designed to remove guesswork by guiding leaders from survey results to practical, science-backed actions, clearly and confidently.
This article walks you through how Action Suggestions work, how to interpret them, and how to use them effectively to drive real improvement.
What Are Action Suggestions?
Action Suggestions are curated, research-backed recommendations generated based on your survey results. They are designed to help leaders answer two critical questions:
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What are we doing well and should continue?
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Where should we focus our improvement efforts first?
These suggestions are developed by EngageRocket’s People Science team, ensuring each recommendation is grounded in evidence and proven workplace practices.
Where to Find Action Suggestions
You can access Action Suggestions from the Actions tab within your survey dashboard.
Once inside, you’ll see a structured view that connects your results directly to recommended actions.
Understanding Dimensions and Their Scores
Action Suggestions are organised by Dimensions, which represent key themes measured in your survey (for example, Leadership, Autonomy, or Recognition).
Each dimension includes:
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Dimension name: the specific theme being measured
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Team Favorability Score: the aggregated score based on the selected units
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Movement indicator: how the score has changed compared to the previous survey:
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Green ↑ Improvement
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Red ↓ Decline
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Grey 0% No change
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This helps leaders quickly understand performance trends without needing deep data analysis.
Identifying Priority Areas
ACT highlights two key focus areas to guide action planning:
- Top Dimension to Celebrate - This represents your strongest-performing area and is an opportunity to recognise what’s working well, reinforce positive behaviours, and understand the drivers of success so they can be sustained over time.
- Top Dimension to Improve - This is your highest-impact opportunity. ACT identifies this dimension as the area where focused action is likely to deliver the greatest improvement.
Starting here ensures action efforts are targeted and strategic.
Exploring Action Suggestions
Once priorities are identified, Action Suggestions help leaders move from insight to execution.
Key things to know:
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Suggestions are grouped by dimension, making them easy to explore
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The list is automatically sorted, prioritising weaker dimensions first
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Each suggestion provides practical, actionable next steps, not generic advice
Leaders can review suggestions, discuss them with their teams, and decide which actions are most relevant for their context.
Viewing Suggestions by Role
Action Suggestions are automatically tailored based on user role and permissions.
- Viewing as Admin - Admins see suggestions based on overall organisational results, or any group or unit selected via filters. This supports strategic, organisation-wide planning.
- Viewing as Unit Head - Unit Heads see suggestions filtered to their specific team’s results. This allows managers to focus on actions they can directly influence with their teams.
This role-based view ensures every leader sees insights that are relevant and actionable.
From Suggestions to Action
Action Suggestions are designed to be a starting point, not the final step. Once a relevant suggestion is identified, leaders can turn insight into action by converting it into an Action Plan, where ownership, timelines, and progress are clearly defined.
In the next article, we’ll walk through how to create and manage Action Plans effectively, ensuring priorities are followed through and employee feedback leads to visible, sustained change.
If you have any questions or need further assistance, feel free to reach out to us at support@engagerocket.co We're here to help!