I am an Approver, what does it mean?

EngageRocket is enabled with the flexibility for participants to choose their own raters and submit them for approval. 

As a participant’s Approver, you are assigned by your company admin for your respective participants. Typically, the approver is the participant's direct manager, and may also play the role of the report reviewer.

You can find definitions of other roles such as rater and participants here.

I am an Approver, what do I do?

Step 1: Open the email from [email protected]. The subject line will likely be along the lines of: "[Participant's name's] list of raters is ready for approval"

Step 2: Click the button that says "View Rater Approval page"

Step 3: If it is the first time that you sign in, you need to key in a password of at least 8 characters long. Once you have confirmed the password, you can click "Change My Password".
Note that if you have already created a password, you can click on "Log in" just below "Change My Password".

Step 4: Here, you will see the list of raters added by the participant you are approving for. If you would like to Approve all, select all and click 'Approve' button.

Step 5: Only select the rater names you’d want to approve. If you want to reject a rater in the ‘Peer’ rater group and replace them with a different user, simply leave the box unchecked and add a new rater by clicking on the ‘Add rater’ button.

I logged out of my account, how do I sign in again?

If you logged out of your account before confirming the approval, simply follow these two steps:

Step 1: Go to https://app.engagerocket.co/feedback360/users/sign_in

Step 2: Enter your email address and your password

But I forgot my password...
No worries, simply click "Forgot password" and enter your email address. You will then receive a reset password email.

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