With multi-rater reviews, they can often get confusing with the different roles. So here's a simple guide to untangle the confusion.
These guys are the stars of the show! Participants are the ones who will be receiving feedback. While it may depend on how the reviews are done from organisation to organisation, often, it'd be a company admin who will be uploading a list of participants on to the EngageRocket platform to kickstart the reviews.
Simply put, raters will be the ones providing feedback to the participants. They may the from different rater groups i.e. Line Manager, Peers, Direct Reports etc. and can be either assigned by the company admin or selected by the participants themselves with or without approval from the approver.
EngageRocket is enabled with the flexibility for participants to choose their own raters and submit them for approval. Approvers will be assigned by company admins for their respective participants and they will be the ones who'd either approve or reject a participant's rater selection. Once an approver has reviewed the list of raters with the participant, he/she will initiate the start of a review. On most occasions, the approver is the participant's direct manager, and also play the role of the report reviewer.
These guys will be the ones reviewing the results of the participants they are assigned to. Just like company admins and participants, they will too have their own dashboards where they will view the participants' results tagged to them. Report reviewers may be managers of participants or they could also be external coaches working with the participants.
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