There are several situations in which an employee may not be able to access the survey through our default method, which is a link to our survey via an email. This might be due to the employee not having their own work email address, or not requiring one. Or maybe they are simply saying that they did not receive EngageRocket's email invite to the survey.
EngageRocket has additional features to enhance it's functionality, so anyone can take one of our surveys without any hindrance. After all, everyone's voice matters!
Survey administrators can access a generic link unique to the survey to share amongst users so that they can complete the survey without a specific email address. Do note that your survey has to be launched first!
To access this link, click on Survey Admin and navigate to Records. The Records page provides a summary of all survey cycles that are either ongoing or completed.
From this page, you can access the link for your chosen survey by clicking on the blue Link icon. After clicking through to this page, a pop-up will appear which has a link to the associated survey. This link can be shared with employees, who will be enter it via their Access Code.
This Access Code corresponds to the employee's Unique ID, which is set up during the process of Populating Your Employee List.
The functionality of using this method of sending surveys to your organisation can be extended in many ways.
Example 1: Retail or F&B outlets with employees without email addresses
Set up computer kiosks at different branches/outlets for employees to use during their shifts. They can login with their Access Code rather than their email and take part in the survey.
Example 2: Communication is predominantly carried out on mobile (more so than emails)
Make use of group chats and messaging applications e.g. Whatsapp, Line, WeChat.! You may send this link through these applications for employees to participate in the survey through their own mobile devices.
For more information on how to set up your Access Code, refer to our article Populating the Employee List.